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- We accept returns and exchanges on products within a 10-day period following the delivery date.
- We accept returns on damaged products due to manufacturing defects within 10 days of the delivery date.
- We will refuse returns for which products are not in their original state, in their original package, and with their original tags.
- All shipping costs derived from returns are the customer’s responsibility and will be deducted from the refund.
- If, upon a return, the initial order was less than $99, the shipping fees paid by Volleyball Town will not be refundable.
- Returns resulting from order mistakes made by Pickleball Town while shipping the wrong products will also be accepted within the 10-day period following delivery.
- You can return products purchased online directly in-store as long as the return timeframe is respected. The processing of a refund can take up to 2 business days after delivery of your package to our flagship store.
If authorized, print your return label by clicking on the link below
Return Label
*If you are unsure if your product can be returned, you can contact us by email at [email protected] to obtain an authorization.